Mastering QA Series #2: 9 Steps to enhance your QA strategy

Tips for Seamless Integration and Continuous Improvement

In today's competitive digital landscape, ensuring the quality of your software products is more critical than ever. A robust Quality Assurance (QA) strategy aims to enhance product reliability while also ensuring customer satisfaction and loyalty. To achieve this, integrating QA seamlessly into your development process and continuously improving its effectiveness are of utmost importance.

In this comprehensive guide, we delve into nine essential steps to ensure you have the right QA strategy to support your business goals. Whether you're establishing a new QA process or refining an existing one, these steps will help your team achieve better product quality without compromising efficiency and innovation.

1. Integrate QA Team with Development Team

Target: better communication and understanding of requirements.

To achieve this, the QA team should actively participate in all sprint ceremonies, such as grooming, planning, and retrospectives. For instance, during a grooming session, the QA team can provide insights on potential edge cases, ensuring that everyone has a comprehensive understanding of the user stories.

Additionally, implementing clear definitions for both readiness and done for every user story is crucial. This means defining specific criteria that must be met before development and testing can commence. For example, a user story might only be considered "ready" if it has detailed acceptance criteria and "done" once all tests pass successfully, and the feature is deployed to a staging environment.

Action Steps:
 

  • Schedule regular meetings that include QA team members to ensure their active participation.
     
  • Define and document the Definition of Readiness and Definition of Done to standardize the criteria across the team.
     

2. Centralize Test Case Management

Target: Managing test cases efficiently.

By gathering all test cases in a single test case management system, the team can better manage, track, and prioritize them. For example, using a tool like TestRail or Zephyr allows the team to organize test cases by feature, track their execution status, and generate reports on test coverage.

Regularly reviewing and prioritizing test cases ensures that they remain relevant and comprehensive. For instance, a weekly review meeting can be scheduled to go over existing test cases, update them as necessary, and prioritize them based on their criticality and impact on the product.

Action Steps:
 

  • Select and implement a suitable test case management tool that meets the team's needs.
     
  • Conduct periodic reviews of existing test cases to ensure they are up-to-date and prioritize them based on importance.

3. Choose the most appropriate QA Tools

Target: maintaining productivity and ensuring the effectiveness of your QA process.

While it’s important to select tools that best meet the project’s needs, the familiarity of the team with these tools should also be considered to minimize disruption and maintain productivity. For example, if the team already has competencies and experience with a given tool, it may be the most appropriate choice, even if newer alternatives exist.

The right tools can streamline workflows and integrate smoothly into existing processes, reducing the learning curve and allowing the team to focus on quality improvements rather than learning new systems from scratch. However, if a switch to new tools is deemed necessary, it should be accompanied by adequate training and support to ensure a smooth transition.

Action Steps:
 

  • Assess and evaluate the current toolset to ensure it meets the project’s needs and the team is comfortable using it.
     
  • Avoid unnecessary changes to the toolset to prevent productivity loss.
     
  • If a new tool is essential, provide comprehensive training and support to help the team adapt quickly and efficiently.

4. Automate Test Cases

Target: improve testing efficiency and coverage.

However, it's crucial to choose the most appropriate toolset for automation, keeping in mind the team's familiarity and comfort with the tools. While it's important to select tools that provide the best functionality, opting for ones the team is already acquainted with can reduce the learning curve and maintain productivity. For example, if the team is proficient with Selenium for web testing, it may be more effective to continue using it rather than switching to a new tool like Cypress.

Begin automating test cases based on priority, focusing first on the most critical and frequently used functionalities. For instance, if the login functionality is critical, automate tests related to it before moving on to less critical features.

Action Steps:
 

  • Evaluate and select the most appropriate automation tools, balancing functionality and team familiarity.
     
  • Develop a priority-based automation roadmap to guide the automation efforts.
     
  • Establish criteria during grooming sessions for deciding which scenarios to automate.

5. Analyze and improve testing

Target: maintaining high-quality standards

If tests are not confirming functionality, it's essential to analyze why they are failing. This could involve investigating whether the test cases are incorrect or need to be re-written. For example, if a test fails because it expects an outdated UI element, updating the test to reflect the current design would be necessary.

Regularly reviewing and refining test cases and testing processes ensures they remain effective. This can be achieved by setting up a process for regular test failure analysis, where the team reviews failed tests and identifies areas for improvement.

Action Steps:
 

  • Set up a process for regular test failure analysis to identify and address the root causes of test failures.
     
  • Implement continuous improvement cycles for refining test cases and testing processes.

6. Automate Urgent Bugs

Target: ensuring product stability.

Prioritize the automation of urgent bugs to ensure quick regression testing and prevention of recurring issues. For example, if a critical bug is discovered in the shopping cart functionality, automating a test to verify the fix can prevent it from reoccurring.

To support the existing team, consider hiring temporary resources to increase automation coverage. For instance, onboarding contract automation engineers can help expedite the automation of critical areas.

Action Steps:
 

  • Develop a separate backlog for urgent bug automation to manage and prioritize these tasks.
     
  • Onboard temporary automation engineers to boost the team's capacity.

7. Execute parallel improvement processes

Target: ensuring product stability.

Continue refining the existing QA and development processes, while simultaneously automating old functionalities. For example, while the team improves the current sprint processes, they can also work on automating tests for older features that are still in use.

Creating a dual-track improvement plan allows the team to focus on both current processes and legacy automation. This ensures balanced progress and comprehensive coverage.

Action Steps:
 

  • Create a dual-track improvement plan focusing on both current processes and legacy functionality automation.
     
  • Monitor and adjust the plan based on progress and feedback from the team.

8. Negative scenarios and Regression scope

Target: comprehensive testing coverage.

Ensure that negative test scenarios are incorporated at appropriate levels (unit, integration, or end-to-end) to validate the product's robustness. For instance, testing a login feature with incorrect credentials ensures the system handles errors gracefully.

As automation coverage increases, expand the scope of regression tests to cover more functionalities. This ensures that new changes do not inadvertently break existing features. Periodically review and expand the regression test suite to keep up with the evolving product.

Action Steps:
 

  • Identify critical negative scenarios and integrate them into the test suite.
     
  • Periodically review and expand the regression test scope to cover additional functionalities.
     

9. Monitor automation failures and adjust frequency

Target: handling test failures

With increased automation coverage, more frequent test executions might be necessary to catch issues early. If the team notices an increase in automation failures, consider increasing the frequency of test executions. For example, running automated tests after every code commit can help identify issues sooner.

Implementing a robust mechanism to handle and fix failing tests promptly is also essential. A dedicated team or individual should be responsible for monitoring test failures and ensuring they are addressed quickly.

Action Steps:
 

  • Schedule more frequent test runs as needed to catch issues early.
     
  • Set up a dedicated team to address and fix automation failures promptly.
     

 

Mastering QA is a journey

Diligence, adaptability, and a commitment to continuous improvement are essential for successfully navigating this path.

Implementing these strategies isn't always straightforward—it requires time, effort, and a deep understanding of your team's dynamics and project requirements.

As you embark on refining your QA processes, remember that even incremental improvements can yield significant benefits over time. Stay dedicated to refining your approach, embracing feedback, and adapting to industry advancements.

At Plan A, we understand the complexities of QA integration and improvement. Whether you're exploring new QA tools, refining testing methodologies, or seeking expert advice, our team is here to support you on your journey forward.

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A word from the HRO - Elizabeth Dimitrova talking

With over 15 years of experience in recruitment and HR, including 10 years exclusively focused on the IT sector, the co-founder of Plan A embarked on an adventurous journey.
In 2012, she joined a French company aiming to expand its operations in Bulgaria, where they laid the foundations of the recruitment team. Over the course of 7 years, the team successfully doubled the size of the company in Bulgaria while preserving the spirit of a smaller organization, fostering an informal work environment and a friendly atmosphere.
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